Contact information

Version 1.0. Effective Date: September 10, 2026.

Neon LLC

Neon LLC is a Virginia limited liability company based in Prince William County, Virginia.

How to reach us

Email: support@neoninnovation.com
Phone: (703) 996-9226
Mail: PO Box 400, Catharpin, VA 20143, United States

Two things worth knowing

Please send questions about our Privacy Policy, Terms of Use, Terms of Sale, Warranty and Return Policy, or Trade-In Program Terms in writing to support@neoninnovation.com, rather than by phone, so that both you and Neon have a record of what was asked and what was answered.

The mailing address above is for correspondence only. It is not an address for returning a product or sending a trade-in device. If you need to send us a product, contact us first and we will give you the shipping instructions and the correct address for that shipment.